Vice President, Quality
Current Role and Professional Experience
Michelle started at Lanter® Truckload, a separate family business, in 1996 at the age of 23 as an Administrative Assistant. In September of 2000, she moved to Lanter Delivery Systems® in the Sales Department.
Since that time, she has held roles in various parts of the business, including Sales, Account Management, Operations, Information Technology, and Special Projects – assuming the role of Vice President of Quality in 2021.
What makes Lanter® special
"Lanter’s® Non-Negotiables tie into a few things that are really important to me – honesty, integrity, respect and heart. We have a true family atmosphere, and I always welcome new people when they start with “Welcome to the Lanter® Family.”
Everyone is approachable, I can call anyone at any time, and they always have time and respond. I also appreciate the diversity of people we work with throughout the country. While I have been here for many years, I seem to learn something new every day – about a customer, our business or something about myself."
What’s important to me
“The strong teamwork and willingness to help and pitch in whenever needed means a lot to me. I also appreciate and enjoy team bonding and getting to know people outside of work.
I love the interaction with our customers, and communication is key. When it comes to my own leadership style, it’s important to lead by example, and to jump in and help where it’s needed, working within groups, and collaborating with my team.
On an individual level, I love to help each one of my team members learn more about Lanter® and build relationships with customers and other team members.”