Automotive Supplier

A prominent supplier of parts and accessories to major Auto OEMs approached Lanter® looking for a solution to a critical delivery challenge that was negatively impacting their operational efficiency, financial stability, and overall customer satisfaction.
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3
PDCs
600+
Dealerships
25
States

KEY CHALLENGE

Collecting engine cores from dealerships for re-manufacturing

This particular customer approached Lanter® needing a partner who could help them with the flow of return merchandise, empty shipping containers, and engine cores from a service location back to customer PDCs or to re-manufacturers.

The current logistics provider only picked up once per week, resulting in inventory buildup and delayed reimbursements for core returns. Additionally, the issue created challenges for the dealers, occupying valuable space, negatively impacting their finances and customer service experience.

OUR SOLUTION

Regularly moving freight from service locations to re-manufacturing facilities or back to PDCs

Customer Since

1999

SERVICES PROVIDED

Overnight Unattended

Scheduled LTL

Reverse Logistics

Stock Transfers

Expedite

Forward Distribution

Zone Skip

RESULTS

By partnering with Lanter, this customer dramatically improved the efficiency and effectiveness of its reverse logistics process. Our daily core collection—enabled by our overnight unattended delivery network—eliminated the bottlenecks caused by infrequent pickups.

As a result, this customer saw faster reimbursement cycles, improved dealership satisfaction, and enhanced inventory flow—all while reducing transportation costs and supporting sustainability goals.

Key BenEfits

  • Streamlined operations for more than 600 dealerships and 3 PDCs across 25 states
  • Timely pickups that reduced dealer on-hand inventory and storage challenges
  • Accelerated core collection, improving financial operations, and dealer satisfaction
  • Improved KPIs including on-time pickups and improved cash flow for dealerships

Want to learn more?


Many of the businesses we serve operate in highly competitive industries, which means we're often unable to share detailed case studies publicly. However, we'd be happy to answer your questions or discuss our work in more detail privately—just reach out to schedule a call with our team.

This is where you might have another quote from the customer or from a member of the Lanter team who can speak to the success of the relationship over the years.

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